Invest.Cyphergold.net Refund Policy
Thank you for choosing Invest.Cyphergold.net! We understand that circumstances can change, and you may need to request a refund. This policy outlines the conditions under which refunds are offered.
Please note: Due to the digital nature of our services, refunds are generally not available. However, we will consider exceptions in certain limited circumstances.
Here's what you can expect:
Non-Refundable Services:
- Subscriptions: Subscriptions to premium features or research are non-refundable.
- Transaction fees: Transaction fees associated with buying or selling cryptocurrencies cannot be refunded.
Potential Refund Scenarios (Subject to Review):
- Duplicate Charges: If you are accidentally charged twice for the same service, we will gladly issue a full refund for the duplicate charge.
- Technical Issues: If you experience technical issues with the platform that prevent you from accessing your account or utilizing services, we will review your situation and determine a fair resolution which may include a refund.
- Subscription Cancellations: If you cancel your subscription before the next billing cycle, you will not be charged again. However, refunds for unused portions of the current billing cycle are not guaranteed.
How to Request a Refund:
If you believe you are eligible for a refund, please contact our support team at [support email address] with a detailed explanation of your request. Be sure to include the following information:
- Your full name
- Your registered email address
- A brief description of the service you purchased
- The reason for your refund request
- Any relevant screenshots or documentation
Our support team will review your request and respond within [number] business days.
Important:
- All refund decisions are made at the sole discretion of Cyphergold.net.
- We reserve the right to request additional information to verify your identity or the nature of your request.
- Refunds may take several business days to appear in your account depending on your bank or payment processor.
Thank you for your understanding. We strive to provide excellent service and a secure platform for your cryptocurrency investment journey.
Disclaimer: This refund policy may be subject to change without notice. It is your responsibility to stay informed of the latest policy by reviewing this page periodically.